Lunch hours
Noon to one. Your team eats. Patients don’t.
New patients call on their lunch break. So do yours. The ones who get voicemail usually don’t leave one, and they don’t call back.
AI phone reception
Piloting with 3 US clinics this quarter
Your front desk, answered.
A custom AI receptionist for small US dental, veterinary, and chiropractic clinics. Live in your phone system in about two to three weeks. If it doesn't cut your missed-call rate by 40% in the first 14 days, your setup fee is refunded.
No long contractsHIPAA-eligible infrastructure14-day pilot guarantee
Live call00:43
+1 (415) 555-0142Caller
Hi, I'm a new patient. Do you take Delta Dental PPO?
Evolvegen
Yes, we're in-network with Delta Dental PPO. I can book you a new-patient consult. Our next opening is Thursday at 10:15 AM. Does that work?
Caller
Perfect.
Booked · Confirmation textedflagged 0 issues
- 24/7Call coverage
Nights, weekends, holidays. The line is never dead.
- 2–3weeksTo go live
From discovery call to the AI answering your overflow line.
- 14daysPilot window
Measure, decide, and refund the setup fee if it didn’t land.
- 40%Missed-call bar
Reduce the missed-call rate by this much or we refund.
Demo
Hear it take a call.
A real call flow. A new patient asks about appointment availability, insurance, and clinic hours. The AI books them in, texts the confirmation, and flags one item for the office manager to review. Ninety seconds.
Built on Retell AI voice models. Fully customizable to your clinic's tone, FAQ, and scheduling rules. We can record a call handling your specific clinic's questions on the 15-minute demo.
The problem
Where the phone goes silent.
Most clinics miss between 30 and 50% of inbound calls. Not because the team is bad. Because three windows of the day are structurally unserved.
After hours
The line goes to voicemail from 5 to 9.
Evenings and early mornings are when anxious patients finally sit down with their phone. By the time you reach them back, they’ve already booked with the clinic down the street.
Peak overflow
Three calls stack. The third hangs up.
Mondays, post-holiday, flu season, insurance reset week. When every line is busy, the third caller gets voicemail. That’s usually the new patient, not the existing one.
How it works
How it fits into your practice.
Three steps. Total calendar time is about three weeks. You stay in your software; we build and host the receptionist layer.
- 01
Discovery
30 minutesWe get on a call. You tell us how your phone actually works today. Who answers, what gets missed, what questions come up most, what practice management system you run. No script, no slide deck.
- 02
Build
2 to 3 weeksWe custom-build your receptionist. Your FAQ, your tone of voice, your appointment types, your insurance list. We connect it to your existing calendar or practice management software. Dentrix, Weave, Eaglesoft, Curve, AvImark. The ones most clinics already use. You review a demo call recorded on your setup before we go live.
- 03
Go live and pilot
14 daysWe forward your overflow or after-hours calls to the AI. You get a Slack or text when emergencies come in. At day 14, we review the call logs together. If it’s hit the guarantee metric, we keep going. If not, you get the setup fee back.
Scope
What it handles. And what it won’t.
It handles
- Answering calls 24/7 or just during your closed hours
- Booking new patient appointments into your calendar
- Rescheduling and cancellation with your existing rules
- Common FAQs: hours, location, services, insurance, pricing ranges
- Insurance verification: collects information, flags for human confirmation
- After-hours emergency triage: detects urgent language, texts you directly
- SMS appointment reminders (Pro tier)
- New patient intake forms via text (Pro + Text tier)
It does not
- Give clinical advice or triage symptoms beyond “is this urgent”
- Discuss specific patient health information or test results
- Handle complex multi-party insurance negotiations
- Make outbound sales calls or marketing calls
- Replace your entire staff. It handles overflow and after-hours, not the rest
- Work in languages we haven’t configured (English and Spanish out of the box)
We’re honest about the limits. The goal isn’t to replace a great receptionist. It’s to cover the 30 to 50% of calls that go to voicemail or get missed entirely.
Honest comparison
We’re not trying to replace your best receptionist.
A great human beats us on warmth and complex negotiation. A human can’t cover 24/7. The honest answer is: use both.
Voicemail
The status quo
Human receptionist
When staffed
Evolvegen AI
Overflow + after-hours
Answers 24/7
Covers lunch + overflow
Books into your calendar
Warmth and rapport
Complex insurance negotiation
Cost per month
$0
$3.5k–5k
$800–1.5k
Handles itPartialDoesn’t
Guarantee
Our 14-day pilot guarantee.
We only want to work with practices where this is obviously working. So we put our own fee on the line.
Within 14 days, hit one of these
01
Reduce missed-call rate by 40% or more.
Measured against your 3-month call log average before go-live.
or
02
Book at least 10 appointments it would have otherwise missed.
Verified against your calendar.
If neither happens, you tell us and we refund your setup fee in full. No questions, no strings, no forms to fill. You keep what we built. You’re out the monthly retainer only.
We measure this with your call logs and calendar. We’ll walk through it together on day 14. No gaming, no fine print.
Voice minutes consumed during the 14 days are pass-through costs and not refundable. Typically $40 to $80.
Why we can afford this
Most clinics we talk to miss 25 to 45% of calls. The math isn’t close. If yours isn’t one of those, we’d rather find out in 14 days than string you along for six months.
Pricing
Straightforward pricing.
One-time setup covers the custom build. Monthly covers hosting, voice minutes, and ongoing adjustments. No per-call fees, no surprise charges, no annual contract.
Starter
Overflow and after-hours coverage.
$4,500setup
$800 / month·2 weeks to build
- Call answering + booking
- Custom FAQ + voice tone
- Calendar or practice software sync
Voice minutes1,500 min / mo
Overage$0.10 / min over
Most chosenBook a demo
Pro
Full reception layer. What most clinics start with.
$6,500setup
$1,200 / month·3 weeks to build
- Everything in Starter
- Insurance verification triage
- SMS appointment reminders
- After-hours emergency escalation
Voice minutes2,500 min / mo
Overage$0.08 / min over
Pro + Text
Adds two-way patient SMS and intake forms.
$8,500setup
$1,500 / month·3 to 4 weeks to build
- Everything in Pro
- Two-way patient SMS agent
- New-patient intake forms
Voice minutesUnlimited
Overage—
Most clinics start with Pro. Unsure? Book the 15-minute demo and we’ll recommend based on your call volume.
Integrations
Works with what you already use.
- Dentrix
- Eaglesoft
- Weave
- Curve Dental
- AvImark
- Cornerstone
- Google Calendar
- Acuity
- Calendly
- Jane
Not listed? We’ve integrated with 12+ practice management systems. Ask on the demo.
Will my patients know it’s AI?
Yes, if they ask or listen carefully. We don’t pretend otherwise. It sounds natural but we don’t impersonate a human staff member. The voice introduces itself as the clinic’s AI assistant. Most patients don’t mind once they realize it books their appointment faster than voicemail does.
Is this HIPAA compliant?
The AI handles scheduling, hours, and FAQ. Areas that touch protected health information lightly. For your peace of mind: call recordings are encrypted at rest, our infrastructure runs on HIPAA-eligible services, and we sign a Business Associate Agreement on request. We also do NOT use call content to train the underlying voice models. We’re happy to walk through the technical details on the demo.
What happens when it doesn’t understand someone?
It tries to clarify once, then offers to transfer the call or take a message. It doesn’t dig in or argue. You see every missed-understanding in the daily log so we can refine the training.
What about emergencies?
Every deployment includes an emergency escalation path. The AI listens for urgency keywords and specific phrasing (“chest pain,” “bleeding won’t stop,” “pet is unresponsive”). When triggered, it gives the patient your emergency line and sends you a text or Slack message in parallel. We tune this list with you during the build.
Can we pause it or turn it off?
Yes. You get a one-line text command to pause or resume. Some clinics turn it off during holiday weeks or when a new human receptionist is training. No penalty.
Who built this? Is it just a ChatGPT wrapper?
No. The voice layer is Retell AI with a custom-trained voice and instruction set. The orchestration, calendar sync, and reporting are custom-built on n8n. Guryash Dhall built the first deployment for his own multi-venture schedule before offering it to practices. More on the About page.
Can we cancel?
Any time, with 30 days’ notice. Month-to-month after setup. If you cancel in the first 14 days, the guarantee applies (see above).
What about voice minutes overages?
Included minutes in each tier cover most clinics comfortably. If you go over (rare), it’s $0.08 to $0.10 per minute. You see live usage in the dashboard, and we send a text if you’re tracking to exceed 80% by mid-month.
Can we customize the voice and tone?
Yes, extensively. You choose from a voice library (male or female, American or Canadian accent, warm or professional) and we train it on your actual clinic’s phrasing. Most clinics send us two to three sample calls to model the tone from.
About
Who built this.
Evolvegen AI was built by Guryash Dhall, a healthcare professional at a Canadian health authority. For the past few years he has worked at the intersection of clinical operations and AI. First consulting with healthcare teams on AI and automation, now building focused products for them.
The brief hasn’t changed across that work. Take the parts of a clinic’s day that burn human attention (scheduling, intake, after-hours phone triage) and hand them to software that handles them reliably. Evolvegen AI is the narrowed version of that infrastructure, aimed at one bottleneck: the phone.
The stack is straightforward. Voice runs on Retell AI, workflow orchestration on n8n, and infrastructure on Microsoft Azure with HIPAA-eligible configuration. Every build is scoped and delivered by Guryash directly.
- We only build for clinics.
- No SaaS, no marketplace plays, no cross-industry consulting under this brand.
- Focus is the point.
“Most clinics don’t need more software. They need something that just answers the phone, the way a good receptionist would, when their team can’t.”
Book a demo
Book a 15-minute demo.
Tell us a bit about your clinic and we’ll reach out within one business day with a time that works. On the call, we’ll walk through a live recording of an AI receptionist handling a call from a clinic similar to yours. If it looks like a fit, we’ll scope a build.
- 15 minutes, nothing to prepare
- We show a real call recording, not a slide deck
- You decide if it’s a fit by the end
Prefer email? hello@evolvegen.ai